ERP Systems

Most ERP problems aren't ERP problems

They're integration problems. The ERP holds the data correctly and nothing else can reach it, so someone re-keys orders from the store, exports a report to build a different report, and reconciles two systems by hand every month. We fix that layer, and where an ERP genuinely needs extending or building, we do that too, at a scope we'll actually finish.

Integration · Extension · Lightweight custom builds, we don't sell enterprise rollouts

We've connected accounting and ERP systems across QuickBooks, Xero, NetSuite, Sage, Business Central, and Odoo.

Trusted by teams in the US, UK, and India

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Let's be clear about scope before you read any further

ERP is a category where small teams routinely overpromise and mid-market buyers routinely get burned. So here's the boundary, upfront.

What we do

Integrate the ERP you already run

With your store, CRM, bank feeds, warehouse, reporting, and document intake, so data moves without anyone retyping it.

Extend it

With the screens, workflows, and reports it can't give you, built alongside the ERP rather than inside its core.

Build lightweight ERP

For teams who've outgrown spreadsheets and basic accounting software but are genuinely not ready for NetSuite, inventory, orders, purchasing, and costing in one system that fits how you actually work.

Take over stalled integration work

From a previous vendor, audit it, and tell you honestly whether to salvage or restart.

What we don't do

Enterprise ERP implementation

SAP, Oracle, or Dynamics rollouts are multi-year programmes needing a large team and a partner certification. That isn't us, and a firm our size telling you otherwise should worry you.

ERP selection consulting on its own

We'll give you an honest opinion on the call for free. We won't bill you for a three-month evaluation, and we have no reseller commission steering the answer.

Modification of ERP core code

It's the most common way an ERP becomes unupgradeable. We build alongside through supported APIs and extension points, see Section 6.

Anything we can't finish

If your requirement genuinely needs a Tier 1 ERP and a large implementation partner, we'll say so on the first call and point you at the right kind of firm. We'd rather lose the project than take one we'd deliver badly.

A vendor who has never told you no has never told you the truth about scope.
What We Build

Three ways we work on ERP

ERP integration

Your ERP connected to the systems around it, store, CRM, bank feed, warehouse or 3PL, payment processor, reporting layer, with mapping, validation, error handling, and alerting that tells us it broke before it tells you. Bidirectional where it needs to be, one-way where that's safer.

Best for: teams whose ERP is fine and whose problem is that nothing else can reach it. This is most enquiries.

ERP extension and custom modules

The things your ERP won't do: an approval flow that matches your actual sign-off chain, a costing rule specific to your business, a screen your warehouse team can use on a phone, a report the built-in reporting can't express. Built alongside the ERP through supported extension points, so upgrades don't break it.

Best for: teams told “the ERP can't do that” about something the business genuinely needs.

Lightweight custom ERP

Orders, purchasing, costing, and basic financial reporting in one system, shaped around your process. For businesses running on spreadsheets plus QuickBooks or Xero, where a full ERP would cost more in licences and implementation than the problem is worth. Stock accuracy itself is its own scope, covered on inventory management.

Best for: SMBs at the point where spreadsheets have broken but NetSuite is two sizes too big.

Two things frequently come with an ERP project and are worth separating in the quote: getting supplier documents into the system without retyping is document and invoice processing, and moving data between systems on a schedule is workflow automation. Both are cheaper as their own scope than as a line item inside an ERP build, and we'll price them separately so you can see what you're paying for.

Five ways ERP projects go wrong, and what actually prevents each one

Everyone in this category has heard the horror stories. They're not mysterious, the failure patterns repeat, and each has a specific, unglamorous control.

The business changed itself to fit the software

The system arrives with an opinion about how you should operate, and rather than being told which of your practices are genuinely differentiating and which are just habit, everything gets bent to fit the tool. Six months later people are running the real process in spreadsheets alongside the ERP, which is the worst of both.

The control: map the process before the software, and mark each step as keep (it's why you win), drop (it only exists because of an old tool), or conform (the standard way is fine). We do that in the first phase and you get the map whether or not you hire us.

Everything went live at once

The big-bang cutover is the classic. Every module, every department, one weekend. When something goes wrong, and something always goes wrong, there's nothing to fall back to and the business can't ship.

The control: phased rollout, one process at a time, with the old system running in parallel until the new one has been reconciled against it. Slower on paper, and the only version that doesn't risk a quarter.

The data was migrated before it was cleaned

Twelve years of duplicate customers, discontinued SKUs, half-filled fields, and three spellings of the same supplier get carried straight across. Now nobody trusts the new system either, and the migration gets blamed for problems that predate it by a decade.

The control: audit and cleanse before migration, with the rules agreed in writing, and validate the migrated data against the source before anything is switched off. This is dull and it is the difference between adoption and rejection.

The core was customised

The ERP couldn't do something, so someone modified its core code. It worked. Then the vendor shipped an upgrade, the customisation broke, and the upgrade got postponed, permanently. Now you're running an unsupported version and every future change costs more.

The control: build alongside, never inside. Supported APIs, extension frameworks, and separate services that the ERP doesn't know about. If a requirement genuinely can't be met that way, that's a scope conversation, not a reason to touch the core.

Nobody owned it after go-live

The implementation partner finished and left. The integrations weren't monitored, an API changed, a sync failed silently, and three weeks of orders didn't reach the warehouse. There was no one to call and no documentation to read.

The control: monitoring and alerting on every integration from day one, plus a monthly plan with a named engineer who knows your setup. This is how every engagement here is scoped, not as an upsell at handover.

None of these five are technology failures. Four of them are decisions made before any code was written, and the fifth is a decision made after it shipped.

Not sure whether you need integration, extension, or a new system?

That's usually the first thing we can settle. Book a call, describe what's breaking, and we'll tell you which of the three it is, including if the honest answer is that your ERP is fine and the problem is a process nobody's fixed.

Book a discovery call

What a connection you can trust actually needs

An integration that works on a good day is a demo. Six things separate that from something your finance team can rely on at month-end.

Field mapping agreed in writing

Every field, both directions, with the transformation rules named, currency, tax treatment, units, date handling, what happens to a field the other system doesn't have. Agreed before we build.

One source of truth per field

For each piece of data, exactly one system wins. Bidirectional syncs that let both sides be authoritative are how records start overwriting each other silently.

Idempotency and duplicate control

A retried message must not create a second order. Every record carries a stable identifier and every write checks before it inserts.

Error queues, not silent failure

Anything that can't be processed goes to a visible queue with the reason attached and the original payload retained, so someone can fix and reprocess it.

Rate limits and volume handled properly

ERP and accounting APIs throttle aggressively, and batch operations at month-end look nothing like a Tuesday afternoon. Backoff, batching, and queueing are designed in.

Reconciliation you can run

A report that compares both systems on demand and shows exactly what doesn't agree. Trust in an integration comes from being able to check it.

Where a step genuinely needs judgement, reading a non-standard supplier document, deciding which of several paths applies, that's an AI agent, and it's usually one step inside an otherwise deterministic integration. Most people overestimate how many of their steps need one.

Five phases, phased on purpose

01

Process and systems audit

3–5 days

We map how the process runs today, what each system holds, what's genuinely authoritative, and where the manual bridges are. Each step gets marked keep, drop, or conform. You get that written map whether or not you hire us, for a lot of teams it's the first time the process exists on paper.

02

Fixed scope and quote

2–3 days

A written scope, a fixed price, and a delivery date before any code is written, with the phases explicitly separated so you can see what ships first and what waits. If scope moves, we re-quote in writing first.

03

Build and validate against real data

scoped per project

Built in a sandbox against your actual records, not sample data, with field mapping and reconciliation reporting from the start. Written update every Friday plus a short Loom walkthrough of what moved.

04

Parallel run, then phase live

1–2 weeks per phase

The new path runs alongside the existing one, and you compare the two before switching anything off. Then it goes live one process at a time, never everything at once. If a phase doesn't reconcile, it doesn't ship.

05

Monitor, reconcile, extend

ongoing

Every integration alerts on failure, so we know before you do. Monthly: reviewing error queues, re-running reconciliation, handling API changes from vendors who don't warn you, and extending as the business changes.

The systems we connect and extend

ERP and accounting

NetSuiteOdooSAP Business OneMicrosoft Dynamics 365 Business CentralSageZoho Books and Zoho InventoryTallyPrimeQuickBooksXeroERPNext

E-commerce and marketplaces

ShopifyWooCommerceMagentoAmazoneBay

CRM and sales

HubSpotSalesforcePipedriveZoho CRMClose

Warehouse, logistics, and payments

3PL and WMS APIsShipping carriersStripeRazorpayBank feeds

Data and integration layer

PostgresMySQLBigQueryn8nCustom Python and Node servicesRESTGraphQLSOAPSFTP and file-based exchange

Not listed? If it has an API, we can almost certainly connect it. Some older ERP and accounting software genuinely doesn't have one, in that case we'll tell you before you commit and propose a database-level or file-based exchange rather than promising an integration that doesn't exist.

Is ERP work actually what you need?

Honest answer: a meaningful share of ERP enquiries we take turn out to be a workflow-automation project and a document-processing project standing next to each other. That combination is cheaper, faster, and lower-risk than anything with "ERP" in the title, and we'd rather say so in week one than month four.

How engagements are structured

Fixed price, quoted in writing before we start. No hourly billing, no surprise change orders. In a category famous for open-ended budgets, this is the point.

Single integration

One connection built properly: mapping, validation, error queues, reconciliation reporting, monitoring, and the first month of support

Scoped and quoted after the systems audit

Good for: Proving the approach on the connection that's costing you the most time

Integration or extension package

Several connections or custom modules scoped together, phased so each goes live and is reconciled before the next begins

Priced once we know how many systems and how they connect

Good for: Most teams, this is where the manual bridges actually disappear

Lightweight custom ERP

Orders, purchasing, and costing built as one system, migrated from your current spreadsheets and accounting software, phased over several weeks. Stock accuracy is scoped separately, through inventory management

Priced after the process and systems audit

Good for: SMBs where spreadsheets have broken and a Tier 1 ERP is two sizes too big

Every build includes monitoring for the first month. After that it's a monthly fee for monitoring, reconciliation review, vendor API changes, and small feature work, see what that covers, and you can stop any time. You keep the source code, the integration configuration, and the documentation either way.

Common questions

No. Full enterprise ERP rollouts need a large team and a partner certification, and a firm our size claiming otherwise should worry you. What we do is connect and extend the ERP you already run, including Business Central and SAP Business One, and build lightweight custom systems for teams who aren't Tier 1 candidates. If your requirement genuinely needs a large implementation partner, we'll tell you on the first call.
Yes, and it's one of the most common projects we take. Orders, inventory levels, fulfilment status, customers, and refunds, with the direction of truth agreed per field so the two systems can't overwrite each other. The same applies to WooCommerce, Magento, Amazon, and eBay.
It depends on how clean your data is and whether both systems have usable APIs, not how many records you have, that's what the audit measures before you get a date. A single well-defined connection includes validation and a parallel run. Multi-system packages are phased, with each phase going live and reconciled before the next starts.
Some older ERP and accounting software genuinely doesn't. We'll tell you before you commit and propose a database-level or file-based exchange instead of promising an integration that doesn't exist. It's less elegant and it works, but you should hear it upfront, not in week three.
No, and you shouldn't let anyone else either. Core modifications break on the next vendor upgrade, which is how businesses end up stuck on unsupported versions. We build alongside through supported APIs and extension frameworks, so upgrades stay possible.
It's audited and cleansed before it moves, with the rules agreed in writing, then validated against the source before anything is switched off. Your existing system keeps running in parallel until the new one reconciles. We don't do cutovers that depend on everything being right first time.
No, and we'd argue against it. Phased rollout, one process at a time, with the old path available until the new one has been reconciled. Big-bang cutovers are the single most cited cause of ERP disasters and the risk is entirely avoidable.
They will, and usually without warning you. Every integration ships with alerting so we find out before you do, and fixes to anything we built are covered by the monthly plan. Unmonitored integrations failing silently is the most common way an ERP project unravels after go-live.
Yes, regularly. We'll audit what exists and tell you honestly whether it's worth salvaging or faster to rebuild, with a fixed price for either path. Sometimes the answer is salvage, a sound integration with no monitoring and no documentation is a much smaller job than it looks.
Buy, in most cases. Off-the-shelf ERP encodes decades of accounting and inventory practice you don't want to re-derive. A lightweight custom build makes sense in a narrow band: you've outgrown spreadsheets and basic accounting software, your process has genuine specificity a standard system fights, and licence-plus-implementation cost for a Tier 1 ERP exceeds what the problem is worth. We'll tell you honestly which side you're on, and we have no reseller commission riding on the answer.
You do. Source code, integration configuration, mapping documentation, and deployment pipelines transfer to you on final payment, whether or not you keep us on a monthly plan. It runs in your accounts.
We're in Ahmedabad, India, and stay available for video calls in your US and UK working hours, not ours. A written update every Friday plus a short Loom walkthrough of what moved.

Tell us what your team is reconciling by hand.

Book a 30-minute call. We'll map where the data actually lives, tell you whether this is an integration, an extension, or a new system, and if it needs a firm bigger than us, we'll tell you that too.